Warehouse worker CV: example and tips

What warehouse and logistics employers look for

Warehouse jobs exist in online retail, at grocery wholesalers, building supply chains, logistics companies and in manufacturing. The tasks are often the same: goods receiving, put away, picking, packing, dispatch and stocktaking. The employer wants to know that you do it correctly, at pace and safely. Many jobs are filled through staffing agencies, which sort applicants in an applicant tracking system by the words in the ad.

So use the words from the ad where they match what you have done, and be specific about equipment and systems. With the ATS score you can see which words from the ad are missing from your CV. These words come up again and again in ads:

• Goods receiving, inbound checks and put away.
• Picking and packing, order picking and picking with a handheld terminal or voice picking.
• Forklifts, for example counterbalance trucks, reach trucks or order pickers.
• Warehouse management system (WMS) and scanners.
• Stocktaking, inventory counts and handling discrepancies.
• Dispatch, loading and unloading.
• Accurate, efficient, safety minded and able to work shifts.

Forklift certificate, driving licence and other requirements

Forklifts are the most important formal requirement in many warehouse jobs. According to Arbeidstilsynet, the Norwegian Labour Inspection Authority, everyone who operates a truck with a fixed operator position must have certified safety training, often called a forklift certificate, from an approved training provider. In addition, you must be trained on the specific truck you will actually drive. For trucks without a fixed operator position, such as pallet trucks and stackers you walk alongside, Arbeidstilsynet requires documented safety training from the employer.

List your forklift certificate clearly under courses and certificates, with the truck types or classes it covers and the year you got it. If you have a lot of driving experience, also say which trucks and for how long, for example “counterbalance and reach trucks daily for four years”. If your forklift training is from another country, you may need approval before driving a truck in Norway, so check with the employer or Arbeidstilsynet.

Driving licences often appear in ads, especially when the job also involves driving. According to Statens vegvesen, the Norwegian Public Roads Administration, category B lets you drive a vehicle with a maximum authorised mass of up to 3,500 kg, while category C1 covers light lorries between 3,500 and 7,500 kg. List the categories you hold. A trade certificate in logistics (logistikkfaget), with the job title logistics operator, is a plus. The training takes two years at school and two years in a company, and if you have long experience you can take the certificate through the praksiskandidat scheme.

Example of a summary for a warehouse worker CV

A good warehouse summary mentions your experience, your forklift certificate and something that shows you are accurate. Here is a made up example:

Example: “Warehouse worker with five years of experience in online retail and grocery wholesale. Holds a forklift certificate for counterbalance and reach trucks, and has driven forklifts daily since 2021. Picked an average of 140 order lines an hour with picking errors well below target, and has trained new starters in goods receiving and the warehouse system. Able to work shifts and weekends, and looking for a permanent role with more responsibility.”

Replace the numbers with your own, and only write what you can explain in an interview. Our guide to writing a CV summary has more examples.

Bullet points with results: weak versus strong

A lot is measured in a warehouse: order lines per hour, picking errors, delivery accuracy and shrinkage. Use the figures if you know them, and show scope if you do not. Start each bullet point with a verb in the past tense.

• Weak: “Picked goods.” Strong: “Picked an average of 140 order lines an hour with a handheld terminal, against a target of 120.”
• Weak: “Accurate.” Strong: “Kept picking errors below 0.1 percent throughout 2025, the lowest on the shift.”
• Weak: “Drove a forklift.” Strong: “Drove a reach truck daily in a high bay warehouse with 8,000 pallet locations, with no damage or incidents in three years.”
• Weak: “Goods receiving.” Strong: “Received and checked 15 to 20 incoming deliveries a day, and logged discrepancies in the warehouse system the same day.”
• Weak: “Stocktaking.” Strong: “Led the annual stocktake for a department with 3,000 product lines, and cut the discrepancy rate from 2 to 0.5 percent.”
• Weak: “Training.” Strong: “Trained twelve summer temps in picking, packing and safety routines, so they could work on their own after three days.”

Systems, equipment and courses worth including

Name the systems and equipment. It makes your CV easier to find in the applicant tracking system and shows the employer you will need less training. Only include what you have used.

• Warehouse systems and WMS, for example in SAP, Microsoft Dynamics or Visma.
• Handheld terminals, scanners and voice picking.
• Automated warehouses and robotic systems, for example AutoStore.
• Truck types you have driven, with your forklift certificate and year.
• Driving licence with category.
• Courses in health and safety, first aid or handling dangerous goods, if you have them.

First warehouse job, or many years of experience

Warehouse work is a common first job, and many people start as summer temps or through a staffing agency. If you have not worked in a warehouse before, you can show that you are reliable, accurate and fit for physical work with experience from a shop, deliveries, a newspaper round, farm work or volunteering. Say that you can work shifts, evenings or weekends if that is true. If you do not have a forklift certificate, it can pay to take the course before you apply, or to say that you are willing to take it. Our guide to a CV for recent graduates has more advice on a CV with little experience.

If you have long experience, your CV should show responsibility and improvements: super user of the warehouse system, shift team leader, responsibility for goods receiving or training. Figures for productivity, picking errors and delivery accuracy from recent years carry the most weight. If you have had many short assignments through a staffing agency, you can group them under the agency with one line per client. If you have periods without work between assignments, our guide to gaps in your CV shows how to explain them.

Common mistakes in a warehouse worker CV

These mistakes come up again and again in warehouse and logistics CVs:

• The forklift certificate is missing, or listed without truck type and year.
• Just “warehouse work” without saying what you did: receiving, picking, packing or dispatch.
• No numbers, even though the warehouse measures almost everything.
• No information about shifts and when you can start.
• Many short assignments that look like frequent job changes, instead of being grouped under the staffing agency.
• Systems without names, such as “various warehouse systems”.

The application and next steps

For warehouse jobs the application is often short, and sometimes the employer only asks for a CV. Still, write a few sentences about why you are applying, which trucks you can drive and when you can start. See our example of a job application for a simple template.

Selja creates a professional, ATS-friendly CV and cover letter tailored to the job in under a minute when you paste in the ad, based on the CV you already have. Selja never adds certificates or experience you do not have. If you first want to know how good your CV is, you can get a free CV score.